Terms & Conditions
Please read these terms carefully before using our services
Last updated: March 14, 2026
Agreement to Terms
By accessing or using veila.co, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
Use of Service
When using our services, you agree to the following:
- You must be 18 years of age or older, or have parental consent, to use our services
- You are responsible for maintaining the security of your account and any activity that occurs under it
- You must not use the service for any unlawful purpose or in violation of any applicable laws
- We reserve the right to refuse service to anyone at our sole discretion
Products & Pricing
- All products listed on our marketplace are subject to availability
- Prices are displayed in USD (United States Dollars)
- We reserve the right to modify prices at any time without prior notice
- Product images are provided for illustration purposes; slight variations in color or detail may occur
- AI styling recommendations are provided for guidance only and do not constitute professional advice
Orders & Payment
- All orders are subject to acceptance and availability
- Payment is processed securely through Shopify
- You agree to provide accurate and complete payment information
- We reserve the right to cancel any order for any reason, including suspected fraud or error
See our Payment Policy for full payment terms.
Shipping & Delivery
Delivery timelines provided at checkout and in order confirmation emails are estimates, not guarantees. Actual delivery dates may vary depending on carrier schedules and your location.
Risk of loss and title for items pass to you upon delivery of the items to the shipping carrier.
See our Shipping Policy for full shipping details.
Returns & Refunds
All returns and refunds are subject to our return policy. Please review the terms carefully before making a purchase.
See our Return Policy for full return details.
Intellectual Property
All content on veila.co — including text, images, graphics, logos, designs, and software — is owned by VEILA or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our site without prior written consent.
The VEILA name, logo, and all related trademarks are the property of VEILA and may not be used without our express permission.
Limitation of Liability
VEILA and its services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
To the fullest extent permitted by law, VEILA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, our services.
Our total liability to you for any claims arising from your use of our services is limited to the amount you paid for the product giving rise to the claim.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in the State of New York.
Changes to Terms
We reserve the right to revise these Terms and Conditions at any time. Continued use of our services after any changes constitutes your acceptance of the revised terms.
Material changes will be communicated via email or a prominent notice on our website.
Contact
Questions about these terms? Contact us at [email protected] or write to us at:
228 Park Ave S, Pmb 85451, New York, NY 10003, United States