VEILA is a curated online marketplace for bridal and occasionwear. We bring together trusted designers and boutiques in one place, making it easier to discover and shop for your dream dress.

Shipping times vary depending on the item, designer, and your location. Ready-to-ship items typically arrive within 2 to 5 business days after processing. Made-to-order pieces may require 2 to 15 weeks of processing time before shipment.

Estimated timelines are shown on the product page where available.

Yes, VEILA ships to most countries worldwide. International orders may be subject to customs duties, import taxes, and similar charges determined by the destination country. These are the responsibility of the customer.

Return eligibility depends on the item and the seller. Ready-to-ship and standard-size made-to-order dresses (up to US 14) may be eligible for return if they are unworn, unaltered, and returned with all original tags and packaging.

Made-to-measure, custom, altered, personalized, and final sale items are generally not eligible for return. Please check the product page for specific return terms.

We accept Visa, Mastercard, American Express, and other major credit and debit cards, as well as Apple Pay, Google Pay, Shop Pay, and PayPal. All payments are processed securely through trusted payment providers.

Absolutely. All transactions are encrypted using industry-standard SSL/TLS technology and processed through PCI DSS Level 1 compliant providers. Your payment details are never stored on our servers.

Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking number to follow your delivery status through the carrier's website.

Sizing may vary between designers and styles. We recommend checking the size guide on each product page for detailed measurements. If you have questions about a specific dress, feel free to contact us.

Yes, many of the dresses on VEILA are available as made-to-order. These pieces are crafted specifically for you after your order is placed. Processing times for made-to-order items typically range from 2 to 15 weeks.

Yes! Our affiliate program is open to bridal bloggers, wedding planners, influencers, stylists, and anyone passionate about bridal fashion. Visit our Affiliate Program page to learn more and apply.